TY - BOOK AU - Dyché,Jill AU - Levy, Evan TI - Customer data integration: : reaching a single version of the truth / SN - 9780471916970 U1 - 658.812 PY - 2006/// CY - New Jersey: PB - John Wiley & Sons Inc, KW - Relaciones con los clientes KW - Procesamiento de datos KW - Bases de datos N1 - Executives Flying Blind -- Master data management and customer data integration defined -- Challenges of data integration -- "Our data sucks!": the (Not So Little) Scret about Bad Data -- Customer Data integration is different: A CDI development framework -- Who owns the data anyway?: Data governance, data management, and data stewardship -- Making customer data integration work -- Making the case for customer data integration -- Bootstrapping your customer data integration initiative ER -