TY - BOOK AU - Gallos,Joan V. AU - Heifetz, Ronald A. TI - Business leadership: a Jossey-Bass Reader SN - 9780787988197 U1 - 658.4092 PY - 2008/// CY - San Francisco (Estados Unidos): PB - John Wiley & Sons, Inc. KW - Liderazgo en administración N1 - Notas y referencias: páginas 519-547; Framing the issues: what is leadership? -- Becoming a leader, proparing for the opportunities -- Understanding the territory, anticipating the challenges -- Making it happen -- Sustainig the leader ER -